What should be reviewed with the customer before starting a job?

Reviewing the scope of work, storage space, and work area requirements with the customer before starting a job is crucial for several reasons. First, discussing the scope of work ensures that both the technician and the customer have a clear understanding of what tasks will be performed, preventing any miscommunication and aligning expectations. It sets the foundation for the entire job, as it defines what is included in the service.

Additionally, addressing storage space and work area requirements is vital for practical execution. This discussion ensures that there is a suitable and safe environment in which to carry out the work, which minimizes disruption and allows for more efficient and effective service delivery. For instance, understanding if additional space or specific conditions are needed can help in planning the logistics of the job, thereby avoiding potential delays or complications once work has begun.

Overall, this comprehensive review enhances customer satisfaction and helps in avoiding misunderstandings that could arise during the job. Therefore, focusing on the entirety of the job's requirements creates a smoother workflow and improves the overall professional relationship between the technician and the customer.